Via design.org: The UX Design Success Ladder: Achieving Meaningful Product Design.
Product success envisioned as rungs of a ladder, that you climb up from the bottom: functional, usable, comfortable, delightful, meaningful.
I first heard this concept last year at WordCamp Phoenix in a presentation by Ward Andrews; the article showcase examples of products or services at each level.
Takeaway message: don’t stop at functional and usable. Set the bar higher.
A computing tip from my friend and WordPress web engineer extraordinaire Chris Marslender.
When pushing code to a Heroku app, make the last step be an action to reboot the app, with something like Hubot. So any time code changes, the server restarts. So if someone is offline and the server isn’t running, you can push a change to get it working again without pinging them.
A Look into Calypso, a talk by Matías Ventura at WordCamp Europe 2016, is an engaging survey of the open source technology running the new WordPress.com publishing interface. Why it’s important, what it’s made of, the values and principles that guide it, and how to use it today for your own projects.
Links and resources mentioned in the video below. You can also download the slides (PDF, 10.4 MB).
I am very pleased to announce that all of our e2e tests for the WordPress.com platform are open source as of this morning. This is following in the footsteps of the WordPress.com Calypso front-end which is also open source. I am continually reminded of how fortunate I am to work at Automattic who takes pride in its commitment […]
via WordPress.com e2e Automated Tests Now Open Source — WatirMelon
These social rules from the Recurse (formerly Hacker School) community’s guidelines describe an excellent model for open source citizenship and interacting with others in a positive way.
These rules are intended to be lightweight, and to make more explicit certain social norms that are normally implicit. Most of our social rules really boil down to “don’t be a jerk” or “don’t be annoying.”
The list includes no feigning surprise, no well-actually, no back-seat driving, and no subtle isms.
I talk about critical paths, communication, and dependencies to clear up what project management is all about and how every person needs some elements of it in their life.
via Fake it Like a Project Manager, for Designers and Developers — When I Have Time by Sara Rosso
SupConf—a conference for folks who want to build a career in support—is coming in May 2016.
It’s time we think about support as more than just an entry-level job. Support is a career, a craft, and something to be proud of.
Pretty cool to see this type of focused conference come together around the craft of customer support.