A cognitive empathy experiment: Do you see differently when you change your angle of view?
I heard a perfect example of this recently in the NPR “Hidden Brain” podcast. The episode’s guest speaker describes a medical organization where doctors and nurses wouldn’t notice details in hospital rooms to make patients more happy and comfortable — yet the hospital cleaning staff did notice.
Their special viewpoint? A different angle, looking at the ceiling to see what the patient sees when they lie down in the hospital bed. Is there dirt there, dust, or something else undesirable? What could they then do to make it look nice, safe, inviting?
Looking at what other people see helps to understand how they perceive the situation; how they view the world.
Listen to the episode: You 2.0: Dream Jobs.
Two weeks ago I mentioned the notion of think as a poet, work as a bookkeeper. Not surprisingly I heard an echo of this on a new summer series on the “Hidden Brain” NPR radio show. The first episode — You 2.0: The Value Of ‘Deep Work’ In An Age Of Distraction — features Deep Work author Cal Newton (I haven’t read his book yet, but my colleague Jeremey DuVall posted a detailed 5-star review).
In the show, Cal Newton brings up a quote by David Brooks:
Think like artists but work like accountants.
Echoes of E.O. Wilson? Yes, I’m going to assume Wilson said it first. Either way, it’s a brilliant way to frame the paradox of disciplined work to drive creativity and free thinking.
System shutdown complete.
If you make websites, this is must-watch TV: CSS Grid Changes Everything (About Web Layouts) with Morten Rands-Hendriksen at WordCamp Europe 2017.
An educational and engaging presentation by @mor10 (epic pun on his Twitter handle!) that explains everything you need to know to move past
flex and start using CSS grid today in your web design or WordPress theme.
View links and slides on the author’s site; source: WordPress YouTube channel.
In Paper Mark Kurlansky said something that surprised me: “IQ measures literacy, not intelligence.” (View more about this book on Goodreads; I also recommend Salt and Cod by the same author.)
Once I thought about this more, it rang true. If you can read well, you can typically test well, especially if the standardized test is geared toward that particular skill. In fact, it’s a strong bias toward literacy as intelligence, without regard for other types of learning and communication.
Sara Wachter-Bettcher mentions this same issue in her essential “Design for Real Life” talk about standardized testing bias in North America.
What that does is it assumes in their testing process that “a ‘good’ question is one that students who score well overall tend to answer correctly, and vice versa.”
So what that means is that if a student who scores well on the current SAT, in the current system with the current disparities, if they tend to do well on this other question, then it’s a good question, and if they don’t, then it’s bad.
What does this mean for text-only interfaces, or help documentation as paragraphs or blog posts? Something to keep in mind when creating products and software because often we required lots of reading to get the job done.
Photo from Pexels.
Have you checked out data.blog yet? Data for Breakfast – Ideas and Insights from the Data Team at Automattic. Geektastic.
Bookmarked and now following new posts with the WordPress.com Reader. Speaking of which, with significant improvements in recent months I’ve now stopped using other RSS readers and moved everything there.
A great way to get lost in streams of wonderful content like Discover and Longreads and all your friends’ blogs.
The most successful scientist thinks like a poet — wide-ranging, sometimes fantastical — and works like a bookkeeper.
Motivation from E.O. Wilson in The Meaning of Human Existence.
Could apply to any craft or vocation, don’t you think? The most successful scientist or artist, musician, programmer, designer, tech lead, writer, product owner, or …?
Photo from Pexels.